Your Remote Help Desk
We can instantly access your computer to help you interactively as long as you have a working Internet connection. You can get help from anywhere in the world fast with our remote access solutions.
How it works
- Our technicians setup a remote help desk session using Team Viewer Remote Access
- The unique User ID and Password for your TeamViewer are used to open the connection.
- Once you have allowed remote access by providing your TeamViewer User ID and password, you can see everything that is being done to fix your problem.
- Once the problem has been fixed, the session is ended and access is closed. Each TeamViewer session will generate a new password for access. You can control access to your computer by shutting down the TeamViewer application that runs on your computer.